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FAQ

  • What is Cremation?

    The common definition is that cremation is a process that uses intense heat to quickly return a body back to its most basic elements.

  • What is a “Direct Cremation”?

    Direct Cremation, sometime called “Simple Cremation” or “Immediate Cremation” is when the cremation is performed soon after death, without a viewing, visitation or funeral service of any kind. Often people assume the term “Direct Cremation” means the deceased is taken from the place of death directly to the crematory. This is not the case. Death Certificates, contracts and state required permits must all be completed before the cremation can actually take place or be scheduled, often several days later.

  • How do I know the ashes in the urn are the right person?

    Most cremation services outsource their work, essentially acting as brokers. They have one firm make the removal from the place of death; have another service provide storage of the decedent while paperwork and permits are completed. Then, after all permits and contracts are completed, the decedent is transported by yet another firm to the company that will actually perform the cremation. When the cremation is completed, the cremated remains are transported back to the originating service.

    All of our services are performed at one location so the decedent never leaves our care. A painstaking process is followed by highly trained staff to make sure that identification procedures are in place and followed. Visual identification is made of the decedent by identification provided by the family or responsible party as well as verifying unique identification placed on the decedent at the place of death by our Care Team. A stainless steel tag accompanies the decedent through the cremation process with aidentifying number that can be traced and verified at any time, now or in the future.

  • What Locations Do You Serve?

    We directly cover all areas of South Florida and will gladly handle arrangements anywhere in the world. Our staff has years of experience handling the complex arrangements required when a death occurs out of state or out of the country. One call to us is all that is needed.

  • Do you offer sea scattering?

    We do offer Sea Scattering. Our scatterings are performed by our own associates to ensure that the scatterings are performed respectfully, ethically and legally. Scatterings are completed approximately every 90 days, depending on weather conditions. Detailed documentation as to the exact time and location the scattering was performed is provided.

  • Do you offer pre arrangements?

    We do not. Due to the very low cost of our services, we are not in a position to guarantee our prices in the future. Of course, we are always available for a free consultation if a death is imminent, (has not yet occurred.) This way both CSA and the family or responsible party can be prepared, knowledgeable and armed with the correct information at the time of need.

  • Do You Offer Funeral Services To Go With Cremation?

    We do not. The primary reason we are able to keep cost down is by providing a limited service. This means we do not need expensive facilities, multiple staff members, funeral chapels, Cadillac limousines and hearses. We are associated with several Funeral Homes in Broward County and can recommend them to you if you require these services

  • When can I contact you?

    Our representatives are available to speak with you seven days per week during our normal business hours of 8:30-5pm. Outside of normal business hours, you may leave a message and we will return your call the following morning. Should a death occur and you need immediate assistance with the transfer of a deceased after normal business hours, our answering service will assist you.

  • What do I do when a death occurs?

    If the death occurs at a hospital or other medical care facility, please inform the facility representative of your desire to have Cremation Society of America provide for transportation of your loved one into our care. The medical care facility will require a release to be signed by the next of kin.
    If the death occurs at home, contact the police, hospice care nurse or other medical professional that has cared for your loved one to provide for verification of death. Upon formal verification of the death by a person listed above, please call Cremation Society of America to transport your loved one into our care. An additional charge will apply if a transfer is required outside of our normal business hours. Please refer to our General Price List for details.

  • What happens next?

    A Cremation Society of America representative will be in contact with you by telephone to discuss the necessary documentation that must be completed to proceed with the cremation. These items will include the completion of the Vital Statistics Form, Cremation Authorization and Contract. Other documents may be necessary based upon your personal situation.

  • Do I go to an office to make the arrangements?

    Cremation Society of America is designed to provide simple and dignified cremation arrangements at affordable pricing with minimal inconvenience to you. With Package 1, 2, and 3, all arrangements are completed, including documentation, through correspondence using email, fax, regular and express mail. Package 4 allows you to come in to our office and meet with a representative to complete the necessary documents and includes a post-cremation conference to pick up cremated remains.

  • Can I make cremation arrangements prior to a death?

    No. All arrangements are made following a death. Please fill out the Vital Statistics form and save it for your records. When a death occurs you can then provide us with that information.

  • Can I witness the cremation or have a viewing?

    No. Cremation Society of America is committed to maintaining the services we offer as affordable. In order to do so, Cremation Society of America is licensed as a Direct Disposer offering no other services other than direct cremation.

  • Can I provide my own urn?

    No. If you have your own urn, we will ship your loved one’s cremated remains to you in a temporary plastic container. Once you have received the temporary container, you may transfer your loved one’s cremated remains to their permanent urn.