Frequently Asked Questions
Most cremation services outsource their work, essentially acting as brokers. They have one firm make the removal from the place of death; have another service provide storage of the decedent while paperwork and permits are completed. Then, after all permits and contracts are completed, the decedent is transported by yet another firm to the company that will actually perform the cremation. When the cremation is completed, the cremated remains are transported back to the originating service.
All of our services are performed at one location so the decedent never leaves our care. A painstaking process is followed by highly trained staff to make sure that identification procedures are in place and followed. Visual identification is made of the decedent by identification provided by the family or responsible party as well as verifying unique identification placed on the decedent at the place of death by our Care Team. A stainless steel tag accompanies the decedent through the cremation process with an identifying number that can be traced and verified at any time, now or in the future.
Absolutely! Absolutely! Planning ahead provides you peace of mind that your personal wishes are known and protects your family from having to make tough decisions during a time of extreme stress and grief. Visit Pre-Planning Page
– Doctor not signing a death certificate
– Not receiving approval from the Medical Examiner’s office to cremate
– Hand delivering an Urn vs. Certified mailing – Mailing adds 1-2 days
If you know you won’t be living in Florida, then we aren’t the company for you. However, if you currently live in Florida and think you may move in the future or are just unsure of your future, here is what happens…
You can Pre-Plan with CSA, lock in the price, and get the peace of mind you deserve. If you were to move, you are always entitled to get a refund for all cremation services (urns can be delivered).
Let’s say you moved to New York and found a cremation provider, you tell them you have prearrangements with us and we would send them, or you, a check for all cremation services.
If you were to pass away in say NY, then is called an “out of town fulfillment” and happens quite often with the transient nature of Florida. We would have to be notified and then we would send the money you have paid us to help pay for the NY funeral home arrangements. You simply do not lose the money you have paid to CSA as it’s trusted per Florida Statute Chapter 497 laws.
We also do offer Reliant Travel Protection and for $495 you are covered nationwide to get back to your registered home address or funeral home of choice. Reliant Travel Protection gives you 100% Peace of Mind knowing there would never be $1000’s paid to a funeral home and travel arrangements to bring mortal remains home.
You can learn more or begin Pre-Planning your cremation at